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Refund Policy

Effective July 10, 2023

Please note that you can only cancel an order before it has shipped.
Frozen delivery products cannot be exchanged or refunded.
If the package is returned to us due to your absence,
we discard the frozen products and will not be refunded.


Non-refundable and non-exchangeable items:
- Refrigerated or frozen Items
- Items that have signs of use


Please note that we do not take responsibility for unsuccessful delivery attempts for the following reasons when frozen products are retrieved long after a timely doorstep delivery is made mistaken order incorrect address.

Shipping Policy

Paldo Market : (253)581-7800
8730 S Tacoma Way Lakewood, WA 98499

SeattlePollock office: (425)534-9255
4215 198th St SW, Lynnwood, WA 98036

시애틀 노스 지역에 계신분은 직접 연락주세요.
If you are in the Seattle North area, please contact us.

+$200 Free Shipping

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